I’ve just finished the first four months of my second training year, and, I have to say, it could have been better! I’ve found this job nigh on impossible – it was stressful, fast-paced and quite badly supported, with criticism for almost everything. If you know what to do with a patient, you are criticised for not doing it fast enough. If you don’t know what to do and ask about it, you are criticised for asking too much. Safe to say I was not good at this job, and it didn’t sit well with a few people. Surely it’s fair that some people are good at this stuff, and some thrive elsewhere?
Anyway, I had my final appraisal yesterday, and while most of the reports were good, one single feedback form was a full-on character assassination. Apparently, according to just this one person, I can’t do anything well, have a bad attitude and no work ethic, don’t function well in acute situations and cannot make clinical decisions. Man, that hurt. I know all criticism hurts, but I am particularly bad at taking it, and the thing that hurt most is that the person who wrote the comments has been perfectly nice to me for four whole months and not given any indication that they think I’m terrible. I would really like to have been told this stuff a little earlier on by this person, who is my senior and surely has a responsibility to help me learn, as a lot of these areas I could have worked on more. My overall supervisor had flagged up some issues about my confidence in decision-making skills at our mid-way review, but had told me that I was improving. Apparently not everyone shares this view.
So, after getting upset about it for AGES, how to deal with this pretty harsh evaluation? I know that all criticism is founded in truth in some way, and I freely admit that I am not the best in acute situations, I lack confidence in making fast clinical decisions, and I cannot run an arrest by myself (my Advanced Life Support course is this month, which will help). But the person ended their comments by saying that I should not choose General Practice as a career (which is what I was hoping to do) because I cannot make decisions. I thought this was a little out of line – it’s not really someone else’s place to comment on my career plans, and reading the review in another way, the fact that I am not good in acute situations and cannot run arrests probably makes me ideally suited to GP, where neither of these things happens. My one positive comment was that I am good with patients, again backing up that perhaps GP is the place to be. I’m not going to be a GP with only 16 months of medical experience, and I think the decision making will come with practice.
After reading some how-to-deal-with-criticism articles online, I came across some common themes. Firstly, criticism, no matter how harsh, will always hurt – it’s human nature to feel betrayed when someone who you thought liked you criticises you in this way. Secondly, it is important to strip away the manner in which the criticism is given and look at the truth behind it. Thirdly, use the truth to find something you can work on, either in your personality, your skills or your lifestyle. Finally (or perhaps this should be first?), know in your heart and in your life that God loves you, no matter what anyone says or does to you.
So yeah, yesterday I felt terrible, and this morning I still felt terrible, and I still have the occasional twinge of terrible-ness, but I’m getting over it, and starting to see how I can use the experience productively.
And tomorrow, I start anew.